Warranty

ShrutiBox World provides a one-year warranty covering manufacturing defects and material faults in the Shruti Box. This warranty applies exclusively to defects arising from the manufacturing process or the materials used. It does not cover damages resulting from misuse, accidental damage, improper storage, or normal wear and tear.

In the event that a defect covered under this warranty arises within the warranty period, ShrutiBox World will either repair or replace the instrument. Customers must provide proof of purchase and return the Shruti Box in its original condition for inspection. Whenever feasible, we will offer guidance via video call or an instructional video to assist the customer in addressing the issue independently before initiating a return. The cost of returning the instrument shall be the responsibility of the customer. However, shipping costs for warranty claims may be covered depending on the nature of the defect.

For further details or to initiate a warranty claim, please contact us.